FAQ


How long are shipping times?

Your products will ship within two days of your order, and then take between 10 to 20 days to reach your doorstep. Each product at CHIK CHAK has an estimated delivery time that you can find in the product description.cccc

 

What's your return policy?
You got a broken, faulty, defective or in the case your never got your purchase, NO WORRIES. Just contact us at support@chik-chak.com with the reason for returning the item and a picture or video and we will make sure to easily process a return to your full satisfaction.

 

Can I cancel my order?
If your order was not processed yet and the item not shipped to you, you will get an immediate refund. If the item was already shipped to you we will have to treat ti as a return item, see above.
 
What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, or otherwise not exactly what you ordered -- then simply notify us at support@chik-chak.com with a picture and we will immediately ship you the right item.

 

Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we will make sure that you are 100% satisfied..

 

If for any reason you are not satisfied with the resolution of your case, please let us know. We will do everything in our power to resolve the issue to YOUR FULL SATISFACTION.